Terms of Service

Top Tier Integration and Security
Effective Date: January 1, 2025

SMS Messaging Terms & Compliance

1. Program Description

This messaging program sends appointment confirmations and reminder messages to customers who have booked an appointment with Top Tier Integration and Security through our website at https://toptieriands.com, or via our scheduling forms, and have explicitly opted in to receive SMS notifications.

Opt-in consent is collected via web forms with a dedicated checkbox for SMS consent. Messages may include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.

2. Cancellation Instructions

You can cancel the SMS service at any time. Simply text “STOP” to the same number that sent you messages. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.

To rejoin, sign up again through the same method you used initially, and we will resume sending SMS messages to you.

3. Support Information

If you experience issues with the messaging program, reply with the keyword “HELP” for assistance, or contact us directly at support@toptieriands.com or call +1 (718) 521-6265 during business hours.

4. Carrier Liability

Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, please contact your wireless provider.

6. Supported Carriers

Our SMS program works with all major U.S. wireless carriers, including AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

7. Age Restriction

You must be 18 years or older to participate in our SMS program.

8. Privacy Policy

For privacy-related inquiries, please refer to our Privacy Policy at https://toptieriands.com/privacy-policy-2

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.

General Terms

This website (the “Site”) is owned and operated by Top Tier Integration and Security (“Company,” “we,” or “us”).
By using this Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or products and services offered through it.

Accessing the Site in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

We reserve the right to change these Terms of Service or impose new conditions at any time. Updated terms will be posted on our website. Continued use of the Site after any changes means you accept the revised Terms.

Intellectual Property Rights

Our Limited License to You

This Site and all materials available on it are the property of Top Tier Integration and Security and/or our affiliates or licensors. They are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal, non-commercial use.

You may not use the Site or its materials in any way that infringes upon our rights or that has not been authorized by us.

Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any material from the Site.

You may download and/or print one copy of individual pages for personal, non-commercial use, provided all copyright and proprietary notices remain intact.

Your License to Us

By posting or submitting any material (including comments, blog entries, social media posts, photos, and videos) to us via the Site, internet groups, or other digital platforms, you represent that you own the material or have obtained the necessary permissions.

You grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, transmit, sell, exploit, create derivative works from, distribute, and publicly perform or display such material.

Disclaimers

Throughout the Site, we may provide links and pointers to third-party websites maintained by others. Our linking to such third-party sites does not imply an endorsement or sponsorship of those sites or the information, products, or services they offer.

All information, products, and services offered on or through this Site are provided “as is” and without warranties of any kind, express or implied. To the fullest extent permissible under applicable law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

You agree at all times to indemnify and hold harmless Top Tier Integration and Security, its affiliates, and their respective officers, directors, agents, and employees from any claims, damages, liabilities, costs, or expenses arising out of or related to your breach of any obligation or representation under these Terms of Service.

Online Commerce

Certain sections of the Site may allow you to purchase products and services from third-party vendors.
We are not responsible for the quality, accuracy, timeliness, reliability, or any other aspect of these third-party products and services.

If you make a purchase from a third party linked through our Site, the information you provide, including payment information, may be collected by both the merchant and us.

Your dealings with third-party vendors are solely between you and them. Top Tier Integration and Security shall not be responsible for any loss or damage incurred as a result of such dealings.

Registration & Passwords

To access certain features of the Site, you may be required to register and create an account.
You agree to provide accurate, current, and complete information during registration and to maintain the confidentiality of your login credentials. You are responsible for all activities conducted under your account.

If you suspect unauthorized use of your account, notify us immediately at support@toptieriands.com.
We are not liable for any loss or damage resulting from your failure to comply with this obligation.

Termination

We reserve the right to terminate or suspend your access to the Site at any time, without notice, if we determine that you have violated these Terms of Service or engaged in conduct deemed inappropriate or unlawful.
Upon termination, you must cease all use of the Site and any content obtained from it.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of New York, where Top Tier Integration and Security operates.
Any dispute arising under these Terms shall be resolved exclusively through binding arbitration in that jurisdiction.

Changes to Terms of Service

We may update these Terms of Service periodically. The latest version will always be available on our website with the effective date noted above.

For questions regarding these Terms of Service, please contact us:

Top Tier Integration and Security
21 Andover Ln, Woodmere, NY 11598
+1 (718) 521-6265
support@toptieriands.com
https://toptieriands.com

By using our website and services, you consent to these Terms of Service.